保用條款說明:

  • Terms & Conditions
  • 任何Cooler Master產品保用期由購買當日起即時生效。
  • Effective on the date of purchase of Cooler Master products.


  • 所有Cooler Master產品保用需連同購買時之正本發票及RAMBoxs香港總代理保用標籤方為有效,影印本無效;如於維修時未能出示有效發票正本,需收取基本檢查費用,產品維修費用將另行報價。
  • Original sales invoice and warranty card of RAMBoxs Technology Limited must be presented upon maintenance services. No photo copy is accepted. Charges on inspection will be levied if no proof of purchase is presented. Other cost of repair including parts will also be charged.

  • 由於Cooler Master產品不斷更新及發展,本公司保留在未有事先通知的情況下,對產品保用證條款及細則進行變動或修改的權限。
  • Since there are improvement and upgrade on products of Cooler Master, we reserved the full right to amend the Terms & Conditions without prior notice. 


保用條款 :

  • 本網頁內Cooler Master產品保用服務內容只適用於香港特別行政區。
  • This warranty is valid in Hong Kong Special Administrative Region only.

  • Cooler Master產品保用證只適用於原購買者。
  • This card is applicable to the original purchaser only.

  • 本保用證條款是日通科技有限公司對提供之指定產品的售後服務說明,在保用期間,若產品於「正常使用」情況下發生故障,可憑保用證及有效發票正本取得免費服務或交還原廠維修。
  • This warranty card is issued by Ramboxs Technology Limited for after-sale services of its products. During the warranty period, products that are damaged under normal use will be entitled to after-sale servicse or repair at no additional charge, with the presentation of this warranty card.

  • 保用期限為保用證明書中所列出的指定保用限期。
  • The warranty period is stated in the warranty card.
如有下列情況,保用證明書即告無效:
Warranty card will be rendered null and void under the following conditions:

  1. 持證人因保存不當而遺失保用證明書 , The warranty card is lost of misplaced.
  2. 保用證資料不全 , Information is incomplete.
  3. 未經本公司授權而對此證作出任何修改 , Any unauthorized amendment is made to the warranty card.

保用只限於一般「正常使用」情況下有效,不包括下列情況:
Warranty does not include the following usage of products :

  1. 一切人為損壞 , Any intentional damage.
  2. 不經說明書指示使用 , Abnormal use not following the instructions.
  3. 非經本公司認可之維修或改造 , Repair or modification of the product without authorized approval.
  4. 錯誤電源供應或疏忽使用該產品 , Fault voltage supply or misuse of the product.
  5. 產品機身印有編號之標籤遭損毀或撕去 , The serial number label is defected or removed.
  6. 因自然災害引起的火險、水險等而造成之損壞 , Damage caused by fire, flood or any other will-of-god.
  7. 保用範圍只限產品主機體,其他配件不在保用範圍內,如耳機、連接線、螺絲等零件。This warranty covers the main body of product only, excluding other accessories, such as earphone, cables, screws, etc..
備注: Remark :

  • 產品如於保用期限內損壞至不能修復,本公司可為客人免費提供同款型號替換產品;如因貨存不足或產品生產商停貨原因而未能更換同款型號產品,將會以同類型相近產品代替,而相近產品型號亦由本公司決定。
  • In the event if the product cannot be repaired, a new replacement or similar model (if existing model phased out) will be made. Our decision will be final. 

  • 所有替換產品保用期將享有原產品保用期剩餘時間或三十日最少保養期,以較長者為准。例如:三年保用產品使用兩年後損壞,及後替換產品的保用期將剩一年。
  • All replacement will be entitled with the same warranty as the original product or have at least 30 days period of time, whichever is the longest.
  • Example : Product with 3 years warranty are replaced after 2 years, then the replacement will have 1 year warranty.

  • 保用期過後之故障或損壞,本公司有權拒絕維修或另收檢查及維修相關費用。
  • For any defective or damage products with expired warranty period, RAMBoxs reserves the full right of refusal to repair or repair with charges and components fee.

  • 維修時可能導致用戶儲存在機器中的數據或資料丟失,本公司對此一概不負責,請用戶維修前先行備份。
  • RAMBxs is not responsible for any loss of the data or information saved in the product during the repair or maintenance. User shall make a copy beforehand.

  • 本產品生產商並不保證所有日後市場上推出的軟件或硬件未必一定能與本產品兼容。
  • Producer of this product does not guarantee the compatibility of this product with its future products.

  • 本公司保留修改此保用證條款及細則的權利而無須事先通知。
  • RAMBoxs reserves the full right to amend these terms and conditions without prior notice.

  • 如有任何爭議,而本公司將保留最終決定權。
  • In case of any dispute, RAMBoxs’s decision shall be final and conclusive.

*** 所有Cooler Master產品之保用年期,均在本網站產品資料中說明,當中保用服務及期限只適於香港特別行政區。

*** This warranty is valid in Hong Kong Special Administrative Region only.