/Purchase need to know
Purchase need to know 2018-05-26T14:49:52+00:00

Purchase need to know

  • RAMBoxs The price of the goods may be different from the shop.
  • Please pay in time within 7 days after ordering the goods.If payment is not made in time, Ramboxs will have the right to cancel your order without further notice.
  • The price of the goods shall be as shown on the order date.
  • If Ramboxs received your order and found the goods out of stock situation,RAMBoxs will be notified by telephone or email,and remove the goods directly from the order and arrange to send out the goods in stock on the order.
  • No return, refund or replacement service.When online payment procedures are completed, all products are not subject to return, refund or replacement services.You must carefully check all product data, including product model, specification and price, before ordering.
  • The price of goods does not include all the shipping charges, order and delivery service, please contact us.

Delivery / Self-collection Service

Options for successful purchase「Delivery」or toRamboxs Technology」Service Center「Self-collection」

To「Ramboxs Technology」Service Center Self-collection

  • Redemption time︰from Monday to Friday 10:00-18:00;on Saturday 10:00-17:00;Closed on Sundays and public holidays
  • Enquiries︰23860928
  • Store Address︰5/F, Posco Building, 165 Un Chau Street, Sham Shui Po, Kowloon, Hong Kong
  • E-Mail     : online@ramboxs.com.hk

Delivery

  1. free shipping (Individual products)(Only includeBusiness area及SF express -Station)
  2. Residential or Remote areas   Need Charge extra$30
  3. Courier Shipping Detail,Goods will be held after the purchase within 3 working days mailed, Sent after about 2-7 days of receipt .
  4. All mailed items not specified receipt date and time .
  5. Customers please purchase when you input the correct personal information and address to arrange delivery

We do only provide a”Hong Kong region”delivery service. Other overseas areas no delivery or contact us for more details.

Delivery service notes

*Note:If the sending address is[Hong Kong non-commercial and industrial areas] 或 [Remote areas of Hong Kong], Receive additional HK$30 surcharge per ticket,Surcharges can be tied to shipping (send or pay).

  • Orders with a price of more than HK$500 (after discounting) will be offered free delivery service (limited to designated goods and business areas).
  • Total bill* below HK$500 is subject to additional shipping charges (contact us for details).
  • The company welcomes the use of the SF Express Internet pickup service, and individual products (5KG or less) can receive discounts and exclusions.  SF-Express Station Address
  • The delivery service is based on the product packaging <weight>, individual products (20KG or above) need additional shipping price difference, customers please check the delivery details.
  • Volume is a calculation that reflects the density of a package. Low-density packages usually take up more space than their actual weight. The calculated volume weight is compared with the actual weight, and the larger one is the billing weight used to calculate the freight.
  • When the No. 8 Gale or Black Rainstorm Warning is in effect, delivery service time will be delayed.
  • If the delivery time of the courier at the time was not permitted, the customer should contact the courier and receive the goods at the other time.
  • The delivery service is not applicable to delivery locations where the truck cannot reach directly and there is no elevator to the 4th floor or above.
  • Delivery service is only applicable to Hong Kong and overseas delivery service is not included.
  • The following delivery areas require an extra 1 day delivery time: Shek O, Sai Kung outside Tai Mong Tsai Road, Disneyland, Chek Lap Kok, Lau Fau Shan, Lung Kwu Tan, Yuen Long Lam Tsuen, Tai Po Lam Tsuen, Lion Rock, King Shan, Tai Chi Mount Hood, Tai Lam, Pat Sin Leng, Ma Wan and Discovery Bay.
  • The delivery service is not applicable to some special areas. Please refer to the remarks below: Delivery will not be provided to the following areas: Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Closed Area, Lo Wu, Po Toi Island, Tung Lung Chau , Tap Mun, Kat O, Tung Ping Chau, Mui Wo, Lamma Island, Peng Chau, Cheung Chau, Tai O and Lantau Island

We will do our best to serve you, please the Customer within the specified time, the sign for the goods. If you require the goods placed in the door or by other persons(such as relatives or security guard)to collect and cause any loss, including the missing goods or damage, the RAMBoxs is not responsible for。

For enquiries on order and delivery details, welcome to contact us.

Phone:2386-0928

Fax:2360-1479

E-mail address:online@ramboxs.com.hk

Office hours: Monday to Friday, 10:00 to 18:00, Saturday 10:00 to 17:00, afternoon 12:00 to 13:00 for lunch time, Sunday and public holidays (Day off)

Address:九 龍 深 水 埗 元 洲 街 165 號 步 陞 大 廈 5 樓

Address : Unit 5/F,Posco Bldg 165 Un Chau Street Sham Shui Po Kowloon Hong Kong